State Farm® Insurance Agent John Fitell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathy Fowler
April 12, 2025
5
out of
5
rating by Cathy Fowler
"John is my insurance agent. He is a very professional and responsible agent. He is one that is very prompt with any situation that you have going on. He is one I trust with all my insurance needs."
We responded:
"Thank you very much Cathy for the wonderful review and your confidence for myself and my team handling your insurance needs. "
Emily Eubanks
April 7, 2025
5
out of
5
rating by Emily Eubanks
"John Fitell is always ready and willing to help with a simple question, a complex change, or a suggestion that works best for my family. We know he has our back in any insurance situation. Thank you, John!"
We responded:
"Thank you Emily for the amazing review and I and my team look forward to providing excellent service for your insurance needs. "
Betty Boop
March 28, 2025
5
out of
5
rating by Betty Boop
"John is an amazing Insurance Agent. I have been a customer for years and I know that he will be there to help me when needed. He has been there for me every time I’ve had a question or needed help. He has always had the best service and advice for his clients. I recommend him to anyone that needs a professional and competent Insurance Agent. He is someone that you can trust and depend on. Exceptional Insurance Agent who can provide your insurance information and services."
We responded:
"Thank you so much for the amazing review Ms. Betty. I am honored that you trust me as your agent and look forward to being there for you throughout. "
Brianna Lowe
January 30, 2025
5
out of
5
rating by Brianna Lowe
"John is the absolute best, so sweet and keeps me updated, and gets me the best price out there! Previously has a company try and charge me $800 a month which was so outrageous for what I drove and my record and now I pay no where near that thanks to John! He’s your man, GO GET COVERED!"
We responded:
"Thank you Brianna. I look forward to being there for you and your family for years to come. "
ssnsosz
December 30, 2024
5
out of
5
rating by ssnsosz
"This Agent has always gone above and beyond without a doubt. In my opinion John Fitell is one of the best in the game. State Farm rules baby!!!!!!!!!!!!!!!"
We responded:
"Thank you Mr. Day! It has been a pleasure serving you for years and years to come. Happy New Year!"
Beth Hughes
December 30, 2024
5
out of
5
rating by Beth Hughes
"I have been with John for years. He is simply the best. Always super helpful and welcoming. I can call or email him and his team any time and get the answers or help that I need. I have never had a bad interaction with John or his team and they are always fast in responding to any inquiry I have."
We responded:
"Thank you Beth for the great review and I look forward to being the good neighbor throughout 2025 and years to come!"
Jessica Hope
November 19, 2024
5
out of
5
rating by Jessica Hope
"John and his team has covered my family for years. He makes sure I have the best price and payment options out there. I am thankful for them because I recently skipped a payment and he has been beyond helpful getting me on track with no penalties. I know this isn't something that can be done all the time but I am thankful for his assistance just this time in my live. He will soon be covering my teenage daughter as well which will mark the 3rd generation with his office! Thanks John!"
We responded:
"Hi Jessica, Thank you so much for your thoughtful review, Jessica! We’re so glad to hear that the team have been there for you and your family for years. It’s always our priority to provide the best service and support, especially during times when you need it most. We truly appreciate your trust in us, and we’re honored to be part of your family’s insurance journey, spanning three generations! Thanks again, and we’re here if you need anything! -John "
Joe Osegueda
November 3, 2024
5
out of
5
rating by Joe Osegueda
"John Fitell is one of the best insurance agents I have encountered over the past fifty years. I’ve always appreciated his personal interest and concern for my needs, unlike those agencies where you have to talk to recordings and listen to elevator music. John has always made himself available whenever I had questions or concerns and responded quickly."
We responded:
"Thank you so much for your kind words, Joe! It means a lot to know that our personal approach has made a positive difference in your experience. We strive to be available and responsive, and I’m glad you feel supported. If you ever have questions or concerns, please don’t hesitate to reach out. I truly appreciate your trust and look forward to continuing to assist you! - John"
Ronald Bunton
October 9, 2024
5
out of
5
rating by Ronald Bunton
"Great people to work with fast in courtesy to their customers"
We responded:
"Thank you for your positive feedback, Ronald! We’re glad to hear that you had a great experience with our team. Providing fast and courteous service to our customers is our priority, and we appreciate your support. If there’s anything else we can assist you with, please don’t hesitate to reach out! - John"
brian johnson
September 11, 2024
5
out of
5
rating by brian johnson
"They are always very helpful and take awesome care of my needs"
We responded:
"Brian, Thank you for your excellent review and experience with my agency. We look forward to serving you and choosing State Farm for your insurance needs. "
barbara igoe
September 7, 2024
5
out of
5
rating by barbara igoe
"I was switching auto/home insurance in 2008. I checked with several different companies and their agents. John Fitell was much more personable, caring, helpful and as a bonus has consistently gave the best rates. I have 3 homes, and 1 rental home with John. Right now i have no automobile, but did insure with John until this year. I recommend John Fitell to everybody. Thank you John for giving us a very positive experience when we need auto/home insurance."
We responded:
"Barbara, thank you for sharing your experience! We're thrilled to hear that John Fitell State Farm Agent has provided you with such personable, caring, and helpful service over the years. Your recommendation means a lot to us and we appreciate you choosing us for your insurance needs! -John"
Marian White
August 9, 2024
5
out of
5
rating by Marian White
"Had to switch to this location from another location… After talking to the staff and Mr Fitell, it was a smooth transition. Communication is key, they showed me so much compassion and was very concerned about my situation… Thank you guys for being such a great team and professional insurance agent… Make my life so much better"
We responded:
"Marian, thank you for sharing your experience! We’re delighted to hear that our team at John Fitell State Farm Agent provided excellent communication and compassion. It’s wonderful to know we could make your life better, and we thank you for your positive feedback! -John"
William hernandez
July 8, 2024
5
out of
5
rating by William hernandez
"John and his staff are great. Always available to help."
We responded:
"Thank you Mr. Hernandez. We're thrilled to hear about your positive experience with the John Fitell State Farm Agent office. Thank you for being a loyal customer for over 3+ years. Your trust and support mean the world to us! - John"
Jodie Kraushaar
May 7, 2024
5
out of
5
rating by Jodie Kraushaar
"John and his team are always caring and responsive. I’ve been using them for 15+ years. Multiple cars and drivers. Our home policy is with them as well."
We responded:
"Thank you Jodie. We're thrilled to hear about your positive experience with the John Fitell State Farm Agent office. Thank you for being a loyal customer for over 15+ years. Your trust and support mean the world to us! - John"
Carol Bark
May 2, 2024
5
out of
5
rating by Carol Bark
"I've been with John Fitell at State Farm in Burlington, NC since 2009. I've insured each of my cars, had renters insurance and since 2010 homeowners insurance. Which shows just how satisfied I am. John and staff are ALWAYS professional and quite pleasant. To say the least, I've had great customer care."
We responded:
"Ms. Carol, thank you for your loyalty and for sharing such a positive review! We're honored to have been serving you since 2009, and it's wonderful to hear how satisfied you've been with our services over the years! We appreciate you choosing John Fitell State Farm Agent! -John "
Karen Medina
April 17, 2024
5
out of
5
rating by Karen Medina
"There's not been any problems that I couldn't solve with my insurance agent. I always feel valued and appreciated. That's why I have been a State farm customer for over 30 years"
We responded:
"That's incredible, Karen! We're thrilled to hear about your positive experience with the John Fitell State Farm Agent office. Thank you for being a loyal customer for over 30 years. Your trust and support mean the world to us! - John"
Eddie Dudley
April 9, 2024
4
out of
5
rating by Eddie Dudley
"Employees are friendly and very informative. I was pleased with the service and would highly recommend State Farm to friends."
We responded:
"Thank you Mr. Dudley for the kind review and for choosing us for your insurance needs and let us know what we can do to get 5 stars in the future.-John "
Jason Michael
March 28, 2024
5
out of
5
rating by Jason Michael
"Great agents, always available, and always helpful. I highly recommend if you need insurance"
We responded:
"Thank you Jason for your 5 star review and for choosing us for your insurance needs and look forward to serving you for years to come -John"
josh pelton
February 1, 2024
5
out of
5
rating by josh pelton
"Good"
We responded:
"Josh Pelton Josh, so glad you had a good experience at John Fitell State Farm! Thank you for your review and for choosing us for your insurance needs! -John "
Bri
January 23, 2024
5
out of
5
rating by Bri
"I’ve been with John Fitell State Farm since 2012, never had an issue, always very helpful and prompt, I would highly recommend John and his team to anyone."
We responded:
"Thank you Brian for your kind comments and loyalty to my agency and State Farm. We will continue to be there for you in case the unexpected were to occur. "
Sherri gibbs
November 22, 2023
5
out of
5
rating by Sherri gibbs
"I have been with John Fitell office for 13 years and he is the best agent ever he has been so fixable when I need help and always provides excellent customer service. I have my whole family with this Statefarm office. You will not be disappointed with John Fitell…"
We responded:
"Thank you for being our Good Neighbor for over 15 years, Sherri! We're thrilled to hear that our team has consistently provided excellent customer service and has been flexible and helpful when you need assistance! We look forward to continuing to provide you with the best service! -John "
Francheska Macerou
November 18, 2023
5
out of
5
rating by Francheska Macerou
"John Fitell’s State Farm is a premier insurance company in Alamance County. He is a highly skilled and knowledgeable agent and a true professional. I would highly recommend him as your agent!"
We responded:
"Thank you for taking the time to share your positive experience with John Fitell State Farm, Francheska! We're delighted to hear that you consider us a premier insurance company in Alamance County, and we appreciate your kind words! Your recommendation means a lot to us, and we're honored to have the opportunity to serve you! -John "
Patsy Miles
October 17, 2023
5
out of
5
rating by Patsy Miles
"The problem that I had John Fitell got right on it and within an hour I had my answer. I like doing business like that"
We responded:
"Thank you Mrs. Miles. My team and I will continue to be there for you and your family and thank you for being a loyal customer. "
Patricia Conner
September 14, 2023
5
out of
5
rating by Patricia Conner
"Great place if your in need of car,property or life insurance. Always. A pleasure with John Fitell."
We responded:
"Thank you Ms. Patricia for your kind words and always here for you. "
Sherry Mabe
April 12, 2023
5
out of
5
rating by Sherry Mabe
"I’m 63 so I’ve had quite a few agents in my time. John has been so kind to me. I stopped by his office because I was hit by a company truck on the interstate. I’m a complete Laryngetomee (no vocal cords) so of course I’m very hard to understand. John, thank you for answering all my questions and for having so much patience with me. I’d recommend John Fitel State Farm for all your insurance needs."
We responded:
"Thank you Sherry. I am just fortunate to have the claims background early in my State Farm career to help you through this difficult time. I look forward to help protecting you and your family for years to come. "